AEA Management fees penalties

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16 Nov 2010 12:00 AM by benevans Star rating. 16 forum posts Send private message

Not sure if anyone else has experienced the extortionate penalties AEA charge when you are slightly late with a quarterly fee.I normally have a fee of €440 per quarter.They neatly added a charge of €40 due to a slightly late payment. I normally pay by DD but have since changed this to sending  the fees by transfer as they just deduct what they like from my bank account.I had no notification of this and on examining previous payments I notice this has been charged 4 times in the past.I'm really disgusted at this practice by a management company who in addition never reply to emails and when I needed some help with an air conditioning issue were disinterested and never returned phone calls etc.

I would advise everyone to check their payments and also send the fees by transfer as it seems quite normal to deduct whatever amounts they wish from one's bank account without authorisation. 

Any feedback is welcome

Marc




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16 Nov 2010 10:32 PM by Pitby Star rating in Andalucía. 1904 forum posts Send private message

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Hi Marc I believe there is a 10% late payment charge on the quarterly fee. Personally we have never given a direct debit mandate for the community fees but when our lawyers erroneously gave our bank details to AEA and they made a direct debit to our account it was easily reversed. It's very simple to do so within a limited time period. I agree with the late payment penalty (and indeed have had to pay it twice, having overlooked payment now that we live here!) - although i do hope they are just as diligent in pursuing those that don't bother to pay their fees at all! There obviously has to be a time limit regarding payment of the fees and the community has set it. I believe we voted for it.


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17 Nov 2010 8:08 PM by Derjac Star rating in Newport, Gwent and D.... 35 forum posts Send private message

Hi

Whilst I agree in principle to late payment charges providing you have been informed that the management fees are due, we do not live in DV and have had no notification when the mgt fees are due. We pay as soon as we are notified that we are on the list of debtors normally when a meeting is about to happen. It is not beyond the wit of man for the AEA to email owners that the fees are due and attatching to the email a copy of the fees required.

I have suggested this to the AEA several times but alas, they do not bother to respond to any emails. Any advice to find out when and how much are management fees in advance to avoid paying these very excessive late payment fees, on this vain what is happening to those who have not paid fees for a long time.

regards

Derek




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21 Nov 2010 12:22 AM by PMillsom Star rating in Midlands. 469 forum posts Send private message

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Never seen a bill for community fees.

As we don't live full time in DV would are unlikely to see all of them in time regardless.

We pay by direct debit to ensure timely payment and to avoid late payment surcharges.  It's easy to check the bank statement on-line.

Also AEA will always email a statement by email on demand.  Every couple of years its useful to request a statement of my account and check it.

 




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24 Nov 2010 8:52 PM by wflem007 Star rating in Bangor, Northern Ire.... 285 forum posts Send private message

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The 10% penalty fee is very common amongst most Urbanisations - it does not go to AEA but to the Community account.

Although I haven't been AEA's biggest fan, I have never been mucked about with Community Fee's , nor had money taken out other than bona fide Community Fees.

Late payment of Fees is a real problem for Urbanisations - I really don't understand why everyone doesn't have their payments made by DDM

 



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28 Dec 2010 4:42 PM by manilvajl Star rating in Manilva as much as p.... 426 forum posts Send private message

To email 400 residents (and the number changes with sales, changes of email address etc.) 4 times a year is an expensive overhead, and this would increase our community fees.

You fees are due each quarter, mine are due in the first week of Jan, April,July and October.

The onus is on you to pay fees on time and the amount will not change unless there is an increase agreed at the AGM.

So my advice is......

1. To set up a transfer a few days before the due date or 

2. Allow/set up direct debit and monitor your account on line. Any problems with DD can be reversed with your bank.

I will ask if anything else is possible at the next Management meeting I have with AEA and RyF.

 



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