Hi Everyone
Just returned to this forum after a couple of months away from it.
We completed on our property at Jardines in August (without mortgage) and have used the apartment twice, the last time being in late September.
Overall impressions of the apartments are very favourable and everything seems to be finished to a high standard. We chose to pay for a cleaning company to do a full industrial clean before we arrived for the first visit and although this cost over 100 euros it was well worthwhile, particularly with the amount of glass in the apartments.
After a few days in the apartment we began to make our own snagging list which we left at the Ballester office when we travelled home. When we went back 4 weeks later most of the snagging had been completed. The main snagging issues were as follows:-
The handle for the Blind in the Main Bedroom is too close to the wall and so the blind cannot be operated.
Please check the Balcony Rail as it seems to be unstable when it is lent against.
There is grouting missing from the tiles in the En-suite bathroom above the shower head.
There are various pen and dirty marks on the walls throughout the apartment.
The outside of the patio door leading from the Main Bedroom to the Balcony has some scratches in the plastic.
The TV reception from the aerial is very poor.
When we returned in late September everything had been attended to apart from the TV reception and the scratches in the plastic door. When we were using the apartment in August we also had a leak from the sink in the en-suite bathroom but Ballester attended to this straight away.
When we last there in late September there seemed to be 4 or 5 apartments that were being used. One problem that we did face was with the Main security gates at the apartments on to the main road down to the Hotel as these were out of operation. When we did push them open to get the car out, we were admonished by Security for doing so. The only way to get to and from the apartments is via the internal road at the back of the hotel. This means that when you arrive at the apartment block it is very difficult to manouvre the car through the first gates as there is a one-way system in place and it involves a 3 point turn in the middle of the narrow road. When we asked Ballester when the main security gates would be available to use, we were told they had no plans in the future to use them other than for emergencies.
Only other observation was that the lifts have so far not been working so everything has to be carried up the stairs.
We are back out to Spain for half term next week so will give an update when we return
Best wishes
Nigel and Marian