What is VERY worrying is the number of people having difficulty getting refunds, almost everyone, and taking the court action route. (Quite rightly so)
But how many court appearances can a company have placed on them. Will they turn up each time for the hearing ?
Don't think so.......... there is something suspicious about all of this.....
This is an appalling way for a (any) company to conduct business and in the UK trading standards would be on the case.