Hi guys,
All it is, is when we were over in August we were robbed by three lads with clip boards, shoving them in our faces to sign for disabled (couldn't read it but there was a disabled sign at the top of the paper). We were sitting on the sea front enjoying an afternoon drink. They were obviously blocking our view with these three clip boards while they robbed us!!! We 'asked' them to go away. When they had stolen a wallet they ran off. We stood up and checked our bags... the wallet had gone!
Anyway we went to Guardia Civil etc, got crime report cancelled all cards etc etc. We had 600euros in the wallet cos had just been in to our bank to get enough money to last over the weekend.
When we came home got in touch with insurance firm who told us to send all original documents!!!! Which we did and took photocopies! ....Guess what.....they have lost them!! Now saying they cant accept photocopies have to get in touch with Guardia Civil for another original??? Jet2 for proof of flight and bank statement to prove how much we took out in Spain!
Written to Jet2, got bank statement coming but the e.mail number on our copy of Crime Report does not work!!
Be warned. We were in Torrevieja but it could happen anywhere. Look out for lads with clipboards!!!
Dont know if it may be best to wait until we go back end of this month and go back in with an interpreter?
Insurance company dont want to pay out. even though its them that have lost our paperwork!
In the end bet we just have to put it down to an expensive experience!!!!!
Regards
John and Trish