I'm a fan of paperless anything but as anyone in Spain will know that is very difficult to achieve as every document or contract must be signed in person at the office etc etc. Look at utility companies for example. Get up early to get somewhere in time to get one of the 40 tickets handed out AM or one of the 20 tickets handed out PM and then queue all day!!
But the real mystery is paperless banking and these are my observations.
It would appear cheaper to go to the bank and do transactions in person as if you do it online you have to pay fees. It seems to be most Spanish prefer to queue all day in the bank?
But I prefer doing things as I do in UK online and have opted for paperless banking. In the UK paperless banking means just that and you will be lucky to get one letter a year. But in Spain paperless banking only cuts out half the paper and I still get a pile of post.
But even when I do online transactions I still have to pay postage which I don't understand. So I asked Banco Sabadell why this was and they said that they are permitted to charge for postage even though I opted for paperless banking and keep the money which now is 34 cents each time?