08 Mar 2012 8:37 PM:
Hi JR7
We purchased the property from PW back in 2006, upon our payment of the deposit we repeatedly requested BGs to which they kept telling us they would send and never did. The completion was around 8 months late which we expected and where ok with as this is normal for a spanish builder. PW sent us a notory date for completion for the end of March 2009, we informed Rachel (our completion contact) that we could not meet that date due to my grandfather being seriously ill and my Father whom I was purchasing the property with was his main carer, and asked if they could move the date back a few months as my grandfather wasnt expected to last much longer (And he didnt, he sadly passed away a short while later). Rachel told me that this was not a problem and she would send us a new date (she never did) I sent over 50 emails (to which i still have copies of) to PW completions department as ringing them was a complete waste of time. We wanted for someone to clarify that this was ok (not one reply) by the end of April we had received a cancellation notice from PW telling us they where keeping our deposit (54000 euros) due to us not meeting the notory date. They also had the cheek to say that they had made fruitless attempts to contact us (complete lie, it was us that had made fruitless attempts to contact them). Not untill I win the Lottery could I afford to walk away from that amount of money and even then to have 54000 euros stolen from you by a so called major development company in Spain would be seriously wrong and unjust. We went with a big company like PW in the first place so that this would not happen.
So here we are 2012 still 54000 euros out of pocket and no dream home in the sun, we requested Maria from Costaluz to claim our funds back from Polaris World and have a hearing due to take place next week.
Regards Ian Brierly
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Polaris world
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