18 Feb 2011 6:21 PM:
CarTrawler provides a service to customers that is both a search and booking engine..
We scan over 550 different Rental providers worldwide and list them in order of price and Features. The fuel policy of applied varies from Rental provider to Rental Provider and is not a CarTrawler charge. All charges are listed in the confirmation voucher and Terms & Conditions we send to customers. We tailor each voucher to reflect the fuel policy of the chosen supplier in addition to listing the fuel policy on the booking engine as a bullet pointed text field (i.e. * Pick up full, Return empty).
To suggest that this standard business practice of rental providers around the world is somehow a Rip off on behalf of CarTrawler is neither accurate nor fair or considered. We list all the terms of service, including Fuel policy of the chosen rental provider at the time of booking. We ask customers to tick a box to acknowledge that they have read and under stood the terms of service before the booking can be processed and we again list the terms in our electronic voucher sent to the customers e-mail.
We agree with taraleisure when they state that this has nothing to do with Irish people , companies or, dishonesty. and find this comment strange to say the least. Rental providers around the globe including the UK, France Spain and any country you care to think of apply fuel polices in this manner.
Again CarTrawler is a search engine and simply presents the selection of Rental providers to the consumer and they choose based on the features of each offering.
CarTrawler Support
Thread:
CAR HIRE RIP OFF BY CARTRAWLER
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