18 Jul 2015 8:40 PM:
Hi Pegeen,
I'd be grateful if you could email me your form on Declaration of Economic Activity (DEA) please, so I could email it to my BBVA bank. I'll email you my address privately. I'll explain what's been happening to me here.
I banked with BBVA as non-resident as a joint account with my wife.
In the middle of June 2015, I received a letter from the bank informing me that my account is provisionally closed from the end of April 2015, as I had not provided the following documents. This is the first time I heard of it. I emailed them our passports, and received an email back saying this was not enough. I managed to find and signed the Non-resident declaration forms and emailed to the bank. Again, the reply said "not enough" as we would need the declaration of economic activity(DEA) information by phoning a number from UK. I did this and it was just a call centre telling me to log on to my oncall account to obtain an DEA form. But, we do not have online access to our account as we have until now never needed one. So the call centre gave me my branch phone number to get some PIN numbers. I rang and rang and rang and rang at different times and days, nobody ever answered the phone. I also tried to register on BBVA website for online access, but the system just would not let me do it, even though I clicked "register". So I have made no progress. It's now a month on, and today I have received another letter from the bank telling me to do exactly the same things that I had been trying to do to re-open my bank accountSpain. Our account has two important direct debits, namely local authority charges and electricity bills. We're not going to Spain again until October. The letter says if no documents after 3 months the account will be closed permanently, with the risk of the electricity supply cut off. I'm hoping that they will accept your DEA form. Will you send it to me please?
Much obliged
Regards
JJL55
Thread:
Declaration of Economic Activity
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