13 Mar 2018 11:59 AM:

Just a word of warning to many of my fellow Spainsh home owners who have their own car here in Spain.  I bought a new Dacia last March which included one year free insurance.  I last visited the country in December and when I returned at the end of February I found a renewal "invitation" from the insurer MAPFRE with a premium of 676.82 euros.  I called in to my local branch of Jennifer Cunningham brokers in Los Alcazares, Murcia and the same cover by LIBERTY SEGUROS was 333.80 euros.  At less than half the price I took the LIBERTY SEGUROS policy.

My emails to MAPFRE requesting cancellation were ignored and the premium was debited to my account on 7th March.  I eventually managed to speak to someone at MAPRE's call centre.  Without a hint of embarrassment I was told that there would be no rebate and that they could not cancel the policy until next year giving one month notice.  They would not accept 11 months' notice and I was told I would have to phone and then send a letter the month before.

In contrast Christine at Jennifer Cunningham arranged for a refund from LIBERY SEGUROS.

These restrictive practices are all too common in Spain.  I had a similar problem with house insurance 2 years ago and can't understand why it is not illegal.  The moral is to keep a note of your expiry dates well in advance!  

Thread: Car Insurance

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