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20 Apr 2012 6:38 PM:

 

Maria & Mike T
We are in the same situation wherefore we can no longer cover the payments we make each month, We have spoken to the bank previously, however when we said we can't afford to send the money to cover the mortgage anymore, there answer to that was "but you have to" but the bank has recently changed from Bancaja to Bankia, so I wondered if with them been a larger bank they may have more options.
 
 When we were late sending the money, they then charged us for late payments, making a bad situation worse & now the mortgage payment has gone up!
Can you PM me also & advise of the legal options that maybe available to us?
 
I have e-mailed the bank & advise them of the situation, but as yet I haven't had a reply.
 
We are trying to keep our payments up to date in the meantime as I have heard that if you are in arrears the bank will not entertain you, but we are now nearly out of money & borrowing from family & friends to make these payments, which seems we are just putting off the inevitable & would rather borrow money for legal advise to bring this complete nightmare to an end.
 


Thread: Handing back your property

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16 Apr 2012 10:01 PM:

I'm in woo hoo.... using wrong passport no. !!!

:/

 



Thread: BANKIA

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16 Apr 2012 9:07 PM:

Still no joy for me.

 

I have used the following:

Old log on details

Passport number & old pin code

Passport last 7 & 8 & old pin - neither worked.

NIE number with & without letters & old pin

My partners details as this is a joint account, even though his details have never been used to log on on line.

I have called the customer services & left a message for someone to call me back

Tried the on line assistant - AAAARRRRGGGGGGHHHHHHH

Sx

 



Thread: BANKIA

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13 Apr 2012 6:35 PM:

Hi all,

 

At least I'm not alone....

I've tried logging on using my passport number & pin I used previously on the Bancaja website,

I have tried to use my N.I.E number & the same pin and finally the last 12 digits of my card & pin, both these I used on the Bancaja website.

I have tried to call & e-mail the Bancaja contact I had to see if they can help, but unable to get hold of anyone, maybe because of bank holidays, or that they are no longer contactable!!

I have left a voicemail message on a 0800 number for Bankia in London, for someone to call me back, but again I have had no reply.

Can anyone please help me ?



Thread: BANKIA

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01 Jan 2011 6:08 PM:

No problem and luck with your investments



Thread: Let me introduce myself.

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