28 Jul 2010 4:07 PM:

mabs1973.

I assume you are having a go at Econorent??

I have to admit that their cars are not always in perfect condition bodily but then few are in Spain. Econorent are one of the cheapest deals around and part of the reason in my view is that their cars are slightly older than some fleets. Thats fine by me as they have always been in good mechanical condition.

Each time I have hired via Hire Cars of Spain (4 times this year so far) the car I have booked has always been there waiting for me and the Econorent assistant has always walked around it with me and noted any dings etc on a form a copy of which I have then retained.

Cannot understand why you did not get the same service as armed with that form you could certainly argue your case if as you say you had not caused any damage or damage was not caused during your hire period.

Another tip with any hire company is to take some pictures of any damage; with todays cameras it takes but a minute and shows Hire Companies that you are NOT going to be an easy touch if they do try the damage con.

Thread: ECONORENT CAR HIRE ****FUEL RIP OFF BEWARE*******

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17 Feb 2010 10:02 AM:

Just to complete my thread; I have just returned after a succesfull booking using HCIS/Econorent. Met by charming lady, all paperwork completed in 2 mins, car was OK and returned full to full with no problem. So its Hirecarisinspain for me in future!! 

Thread: ECONORENT CAR HIRE ****FUEL RIP OFF BEWARE*******

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11 Feb 2010 7:11 PM:

Thanks TP1 I was so annoyed I had overlooked the fact that I only had a reservation and that I could cancel it.

In part this was because I had already paid £8 for the top up insurance but I decided to sacrifice this and give hirecarsinspain a go.

Because the start date was within 24 hours I could not book on line so I phoned them.

Blimey what a difference in attitude. It was 5:30 this evening and I needed a car for tomorrow. Gordon Day straight away said that he thought only GoldCar had cars left at Alicante (I wonder why?). He warned me they were full to empty and so I explained my problem with them/CarJet.

He offerred to phone Econorent in Alicante and then phoned me back within 5 mins to say they could do a car on a full to full basis.

So far I am VERY impressed with hirecarsinspain; of course the proof of the pudding will be if I get a hire car tomorrow so I'll report back next week.

Thread: ECONORENT CAR HIRE ****FUEL RIP OFF BEWARE*******

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11 Feb 2010 8:53 AM:

Yes its Goldcar I have been stuck with by CarJet; an expensive lesson as I only need to drive about 200Km in the hire period!!

What really annoys me is the underhand way they do it. Needless to say I wont be using Carjet again.

Thread: ECONORENT CAR HIRE ****FUEL RIP OFF BEWARE*******

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11 Feb 2010 12:26 AM:

Have just had the same expereince using CarJet for a rental out of Alicante. There was no clear indication that I could find on their website before I booked as to their current fuel policy but when I have used them in the past its always been full to full. Only after making the booking did I find on their order acknowledgement that in this case its its full to empty.

I complained about it and this was their pathetic reply:-

Hi,

Im afriad that the supplier we have who does offer a full/full basis on
the fuel is sold out so we can not offer a full/full on the fuel, so it
will be on a full/empty basis.

kind regards
emma
carjet

So beware

 

Thread: ECONORENT CAR HIRE ****FUEL RIP OFF BEWARE*******

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