19 Jun 2018 6:21 PM:

The saga continues, Bankia are now saying I have to go to my branch to sort this out, unless my solicitor has power of attorney then they can do this. Trouble is they are in Murcia and my branch is near Vera. I have told bankia if I have to come over then they need to pay, this is their mess not mine. I can't believe that this merge was allowed to go ahead with no prior testing of the data that BMN were sending Bankia. I worked for a large bank that did mergers and client take on all the time and if we had taken on data in this mess we would have been fine, so why can the banks in Spain get away with it. I have found the CEO email address of Bankia and I will be dropping him an email very shortly.

Thread: BMN merger with Bankia issues

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06 Jun 2018 6:15 PM:

Thank you for all your replies. Bankia have called me after I emailed them re my issues. They have also said that the data transferred from BMN was incomplete so my address and contact details weren't correct and as I didn't respond to the letter which I didn't get the account was locked. I have now managed to up date these over the phone. The account is still locked but i am hoping after another call with them tomorrow this should be sorted. Passport details work to logon with original password but as they had the wrong mobile number so I wasn't able to receive the SMS which I needed to complete the logon! I hope you have all sorted out your issues. The question is now do I change banks or stay with Bankia and hope that I don't have anymore issues.

Thread: BMN merger with Bankia issues

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05 Jun 2018 6:30 PM:

Thanks I have tried calling,and I am in the UK and the flights from Gatwick are silly money now.

Thread: BMN merger with Bankia issues

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05 Jun 2018 4:03 PM:

Hi all , I have just tried to access my BMN bank account and found that it recently merged with Bankia, I have had no correspondence from ether bank re the merger and now I can't log on to either banks online banking sites. Has anyone else had this issue and if so how did you fix it. I unfortunately transfer money to my BMN account a few days before trying to check my account so I have no idea if the IBAN I was using for my old account is still valid. Need Help!

Thread: BMN merger with Bankia issues

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