15 Nov 2016 2:53 PM:
Hi Johnzx
Thanks for the advice. The ATM machine was at my own branch. They are now going to get an engineer
to check the machine and have asked me to wait until this has been done before putting in an official complaint.
I do understand the bank cannot just refund money to all and sundry. They say their computer did not show a malfunction. If they do not find the 20 Euros, I will make sure this event is on record. I really did not have this
20 Euro note!!
Ann Clark
Thread:
short changed from ATM machine
--------------------------------------