02 Apr 2013 12:39 PM:
Although I have no personal interest or axe to grind here I suppose what the poster has said is fair comment. to close a thread looks suspicious even if this was not the intention of the moderator. Most businesses do mess up from time to time, most businesses realise they are not perfect and mistakes happen , sensible businesses apologise for the error and look to how they can avoid the problem from repeating itself . I honestly think you would be hard pressed to find any business who can please all of the people all of the time .
All companies in Spain have a complaints proceedure set down in law and I am sure if the poster asks to have his complaint registered it would be dealt with .
The forum must always be independant of advertiser favoritism as it creates a atmosphere of suspicion and distrust among posters .
Perhapes the forum rules could be on the home page of the site clear to read for all
Certainly if company names are to be removed lets see them all removed not just the chosen few .
Thread:
Crossing a line in the sand
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