02 Nov 2011 12:00 AM:
I have just returned from 2 weeks in Malaga and had a wonderful time
we hired a family car from near the airport and the deposit was paid by my son who was the only one with a visa debit card
during the holiday, we had a puncture due to heavy rain and a mountain track to drive up and down and finding the spare tyre was also flat, and the wheel brace did not fit, we had to be recovered and taken to a garage to blow up tyres
unfortunately, both tyres were beyond repair as were obviously poor tyres before we had the car so we had to buy 2 new ones costing 100 euros
on returning the car we were told we had to pay for one but the other was the car hire firms responsibility, which is fine and was promised the deposit plus the tyre cost back to my son's account as soon as possible
no money has yet been returned and we have been home a week - no replies to emails from the firm either
they seemed honest and office near airport thought we were okay
what can I do to get my deposit back and the tyre cost/
thanks for advice
Thread:
GETTING CAR HIRE DEPOSIT BACK
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