18 Nov 2011 8:31 PM:
Hi all,
We also had great service from Paul and the DFS staff, we bought alot of patio furniture from them which 6 months later split all over ,and DfS gave us a complete new set, which were grateful for. Then, within the same week the 2nd lot of furniture started to split and yet again DFS gave us a completely new furniture a different design of furniture this time and we were extremely greatful again, and 8 months on its still going strong. ..............
But my daughter and son in law purchased the same furniture from DFS and the same happened to theirs but this time Paul at DFS would only give them our returned chairs ( sofa was the worst), all this furniture is now only 18 months old and is too dangerous to sit on or to use in any capacity, they have now had to buy more patio furniture from elsewhere which they should not have had to do.......... So just to sum things up we were very happy but my daughter is not.
Please make sure the things you buy have a gaurantee because DFS told my daughter the furniture didnt have a one but yet he changed mine twice. ........ same family, same furniture, different outcome.
Thread:
DFS great service
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