05 Jul 2011 12:47 PM:

Hi Willow - they have their office where you were in office 4B. I was there monday to deliver some paperwork for a friend. It is not that easy to find as the signs in the buildings are not very easy to find and companies are not allowed to put up signs, I think. They dont have their name at the door, which is not very convincng.

The office is not that big, but everybody was friendy and helpful. The door has no handle outside, so you have to press the bell to make them open the door. I actually dont find that that mysteroius. Servcie was very professionel but their office is clearly not designed for people to pop in - their idea must be to handle as much business as possible with the phone and the internet.

Did you try to call them ? That worked very well for me. Still havent received any invoice - will let you know if they keep their promises.

Jorgen

Thread: Endesa Electric Bill

--------------------------------------

29 Jun 2011 1:13 PM:

Hi, I have had similar frustrating experinces with Endesa and also Iberdrola, but I just found something that looks like a good alternative.

It is one of the new energy suppliers and their name is Evergreen Electrica. They send invoices in english and have english speaking staff. Changing to them was easy and everything was handled in the internet and with the phone. So far I am quite impressed with the level and kindness of service they offer. They are located in Fuengirola at the Costa del Sol, but according to their website they can supply electricity in the whole of Spain. I will get back with more info, when I get my first bill from them :-)

Thread: Endesa Electric Bill

--------------------------------------