16 Jul 2012 4:27 PM:
Hi, can anyone help - my electriticy has been disconnected due to missing payment by d/d - when I viewed the bills online it was a bill outstanding from last year all subsequent bills were paid on time, I received no notification of disconnection and only came to light when I rented the apartment and when they arrived no electricity. Anyway I managed to pay the outstanding bill last week Friday 13th July by taking a copy of the bill into the post office and they scanned the bar code (fortunately my daughter was over there for a week and did this for me).. Does anyone know what is the next procedure, will the electricity come back on automatically. I cannot contact anyone at Endesa on a the customer serv to let them know all bills paid . tel. no. 800 760 333 (not able to dial from UK). In the past there was a chatroom facility on Endesa website whereby you could talk online but this facility is no longer available! I am getting desperate since I have people arriving this Wednesday and hope the elec. is turned back on by then. It is so frustrating since I am in the UK at the moment and it is impossible to speak on the phone with them.
many thanks
Jackie
Thread:
ENDESA - ELECTRICTY DISCONNECTED
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