03 May 2012 12:51 AM:

we have a restaurant in Benalmadena and changed from Endessa to Iberdrola  18 months ago.  Got fed up of dealing with the ladies in the Endessa office in Arroyo.....I have never met such arrogant people in my life....but this is Spain they dont beleive in service or manners most of the time.   Big mistake to change  firstly I think the price is similar also although Iberdrola have an English web site and supposidly English speaking operators it took me 12 hours to get one the other day.   Also if you have a problem ie.  we were cut off the other day because of an upaid bill it took three days to reconnect after it was paid.  This is because Iberdrola do not have a local office so they use Endessa to reconnect and as your not one of their customers dont hurry to reconnect .

 

All Iberdrola say is they have sent notification and that is it.   That is the joys of living in Spain if their is any  !!!

Thread: Stay with the Company you have got

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