03 Apr 2014 12:10 PM:

Hi

Thought I would post about a problem I have just experienced with car hire.  I booked a car for last week from Do You Spain to be picked up at Murcia airport. I was given a car through Dickmanns.  I also booked Do You Spain full insurance. On arrival I was told by Dickmanns they would not accept the DYS insurance so I had to take out their additional full  insurance.  I used the car for a week and was told to put the key in their van letter box as the office(Van) would not be manned when we departed. This we did.  I have now been emailed by Do You Spain to say Dickmanns state I have damaged the car and because I did not report it are charging me Euro's 150.  This an obvious scam and despite emailing DYS to that effect no reponse from them. They have now taken the money from my credit card, has anyone had this done to them and what recourse have I.

Thanks

. 

Thread: Car Hire (back up plan)

--------------------------------------