05 Feb 2007 12:00 AM:
Hi,
I placed a relatively small deposit on an apartment last August on the basis that it would be refunded if a mortgage was not sanctioned in Spain for the overall purchase.
As it turned out, the mortgage was not sanctioned and I was advised verbally and in writing by the Estate Agent in Malaga that the deposit would be refunded within a period of 30 working days - this expired in October.
Since then and despite numerous mails and telephone conversations, the deposit has still not been refunded. The excuse I am receiving is that the director of the firm has not signed the paperwork, but I am not being told why.
Can anyone advise me on what my best course of action should be in order to secure the refund? Is there a regulator of Esate Agents in Spain who acts on behalf of the consumer?
All feedback gratefully received.
Thread:
Deposit Refund
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