02 Dec 2009 11:41 AM:
This saga goes on and on. The tale below is only a rough outline. My lawyer has since told me that everything has to be written in tablets of stone before anything will be closed off - and that E have the last word on the matter. That was certainly the case when I rang their debt collectors who were rude, curt and downright dismissive of me.
I could pay them the 525€ just to settle the matter, but why should I pay for someone else´s electricity?? I have already done that with the second apartment, I paid a standing charge for 3 months due to their incompetence. Enough said.
Telefonica are also another body to watch out for a similar horror story - rang them up to say I was moving, needed to cancel the account in the apartment, and switch over to a new apartment..... Did it happen no. But what did happen was this, I continued to get the phone bills, the money kept on going out of the bank, the phone bills still arrive in my in-box despite having told them seriously months ago that I no longer needed this line. On checking the on line bills someone is making calls from that number, I told them that I was leaving Spain, were they interested? NO. They connected a line for me at the new apartment, collected the money every month from our bank account, yet every month around the same time we were disconnected, this was around the time of the pay cycle. When we rang them and eventually got through to an agent we were told that we were not with them but another supplier, if there is another good supplier on the coast then please do let me know who they are. We were not with another supplier, why would we be, we were paying Telefonica..... No phone, no internet, yet money leaving our bank account each month.
Sometime before we were due to leave Spain we rang our friends and told them that we needed to settle the account (the new one - not the old one) and they said they would send us a letter, the letter never arrived, we even rang them up again and again, but to no avail.
I hate to say it but these problems have left a very sour taste in my mouth and a very negative opinion of Spain, I had hoped that I could have lived there happily, and without fuss for many years, but everything I turned my hand to was met with problems, down to finding work, there was none. I tried my hand at being self employed, I earned 180€ a month, i had to give the government €264 pcm for social security, I can´t say I miss it. My savings have more or less disappeared, and I now wish that I would have stayed with the devil I knew.
Thread:
SKY HIGH ELECTRICITY BILL
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