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19 Jan 2011 12:00 AM:

More info from BT UK on Cocoon Telecom

Thank you for bringing this to our attention a company that are using the BT logo.
 I have forwarded this on for further investigation.
I have checked the website and, it appears to not be a British Telecom Website but one owned by a company called Cocoon Telecom who are based in Spain. However, you are quite correct in identifying the claimed link with BT because this company are suggesting they are a BT authorised dealer and are using the BT Logo everywhere. Please bear with us while we investigate further then we will need to contact  the company concerned in Spain and sort this out . Regarding any payments not made to staff this would be a Cocoon telecom issue not BT as they have no relationship to us for these grounds. I will also pass on to my colleagues the false claims of advertising careers with BT as this is not the case.
 
Thank you once again for bringing this to our attention.
 
Kindest regards,
 
Steve Anstey
BT Yourviews Helpdesk
 
 



Thread: AWFUL - cocoon telecom

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19 Jan 2011 12:16 AM:

More info from BT UK on Cocoon Telecom

Thank you for bringing this to our attention a company that are using the BT logo.
 I have forwarded this on for further investigation.
I have checked the website and, it appears to not be a British Telecom Website but one owned by a company called Cocoon Telecom who are based in Spain. However, you are quite correct in identifying the claimed link with BT because this company are suggesting they are a BT authorised dealer and are using the BT Logo everywhere. Please bear with us while we investigate further then we will need to contact  the company concerned in Spain and sort this out . Regarding any payments not made to staff this would be a Cocoon telecom issue not BT as they have no relationship to us for these grounds. I will also pass on to my colleagues the false claims of advertising careers with BT as this is not the case.
 
Thank you once again for bringing this to our attention.
 
Kindest regards,
 
Steve Anstey
BT Yourviews Helpdesk
 
 
 



Thread: Cocoon telecom

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18 Jan 2011 11:57 PM:

COCOON IS NOT BT CHECK OUT BT'S OFFICIAL RESPONSE - GIVE THEM A CALL TO CLARIFY NUMBER ON EMAIL

BE AWARE OF THESE SCAMMERS

For clarification purposes regarding this company pretending to be BT this post is written by the head of media relations in BT UK

The Cocoon Telecom website is not a BT website and Cocoon Telecom is not a BT owned company in anyway – it is only a Spanish based company reselling BT actually Arrakis products in Spain. It carries BT’s product logo as a reseller of BT products in the same way that other sales websites carry product websites – however, I do agree it is very prominent on the website.
 
I would like to let you know that we have written to Cocoon Telecom’s management in Spain asking them if they can revise their  website, so that it doesn’t cause confusion. I would suggest that you make your concerns known to Cocoon as well, if you have not done so already.

Once again, apologies for any concern this has caused and confusion that this the statement on the website is BT’s – as it is not BT.
 
Please do not hesitate to contact  me if you wish to discuss further.
 
Best regards
Dan
 
 Dan Thomas I Head of Corporate Media Relations I BT Group Plc
pp A5P I BT Centre 81 Newgate Street I London I EC1A 7AJ
Office: +44 (0) 20 7356 5369 I Email: This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails.
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ


Registered in England no: 1800000



Thread: Cocoon telecom

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16 Jan 2011 10:44 PM:

** EDITED - Removed as requested by EDGE Partnership Ltd who have stated that these comments on non-payment are false **
Thread: Cocoon telecom

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