The phone number is from UK is 0034 91 602 46 43
then press 2 to go to non Spanish language option and then 1 for English
worked well for me and they organised on line access-may be busy so you have to leave a number for call back and they did call me back
For me the final check was a call to my mobile which was only in Spanish but I said si to all questions and afterwards I was on line with a user name and password
hope this helps you
This message was last edited by rowlandsbb on 16/04/2018.