Hi
I have just bought a new english mobile phone online with amazon in
readiness for moving back to england permanently next month.
As I am in spain at the moment and I have a spanish address with
my debit card I could not top up online.Therefore a family member had to
buy me a top up voucher in england and sent me the code to put the credit on
the phone.
now I can make calls but I cannot receive any calls, I thought maybe I had to
activate my sim card number by making a calll which I did but it still does not work.
I do not understand. I have also looked at vodaphone online which also said to phone
17298 to activate sim card but all I get is a message in spanish which I do not understand.
Can anyone give advise please.