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The importance of knowing your debtors

A general discussion looking at the importance of gathering information at the outset of the collection process, in order to maximise short term recoveries.

The importance of knowing your debtors
Thursday, March 13, 2014 @ 2:26 PM

Locating run away debtors can, on the face of it, seem an impossible task. The ability to find someone seems even harder when previous correspondence has been returned advising an individual is no longer residing at the only address that you have.

However, there is hope and this blog looks at the steps that you should consider, along with the added benefits that this can provide.

As a matter of course, all debtors should be traced; in our opinion, we consider this so important that we do it as a matter of routine and indeed we bear the cost of the service as it is so important.

It seems to us there is little point in simply writing to somebody and waiting for a letter to be returned before going back to a client and requesting authority and payment to trace. It is a waste of everybody's time and patience.

Other than a fresh address, are there any other benefits to a trace and profile? The answer to this is a resounding yes. Using the correct procedure it is possible to obtain fresh telephone numbers and emails. However, more importantly it provides invaluable information for the collection process. This information includes, but is not limited to, the following -

- Do they own their own property?

- Are they bankrupt?

- Are they a company director?

- Do they own shares?

Even these few small examples show the type of picture you can build up on a person right at the start of a collection procedure.

Similarly, we also believe there is little point in simply issuing court proceedings from the outset. Not only is there an outlay of funds on court fees, there is also the fact that you cannot guarantee a recovery after they have been issued thus in effect throwing away valuable funds.

Knowing your debtor is the key: spending the time gathering all the information possible will reap dividends when moving forward.

With access to the latest proven trace providers, collections have risen and ceased the drain on unnecessary legal costs to the communities; with free profiling being offered to every community on each debtor, our success clearly shows that "knowing your debtor” is imperative.



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5 Comments


43 said:
Friday, March 14, 2014 @ 10:10 AM

If you would like any further information please see our advert on the website.

alternativley we can be contacted on:

0845 241 7125 Local call
0800 054 2072 Free phone
0113 887 3330 Office
0113 887 3339 Office Fax
+34 954059018 Office (Malaga)
0207 078 8011 Office
0207 078 8013 Office Fax
info@eurofees.com Email


MCC said:
Saturday, March 15, 2014 @ 4:07 PM

We are a small community of some 700 houses and are using Eurofees to chase our debtors. We are very pleased with the progress they are making on our behalf and have already recovered a considerable amount of old debt which we had previously thought was unrecoverable.
If your community has debtors give Eurofees a try, I am sure you will be pleased with their prompt action. It wont cost you anything, if like us you pass all costs on to the debtors. To do this you must put the item on your agenda at the AGM, I am sure all owners who pay will agree that the cost of recovery should be passed to the debtors concerned.
You have nothing to lose.


farrsey said:
Saturday, March 15, 2014 @ 6:57 PM

If you are fed up with owners not paying their Community fees and don't know where to turn, then contact Eurofees. They are a very friendly, Leeds based company, competent in recovering the debts. I have instructed them and am pleased with the results as our Community is very small so every euro counts!
There are no costs to the Community, the debtor pays Eurofees charges.
The process is simple, fast and effective. You won't be disappointed!


Joddy said:
Monday, March 17, 2014 @ 8:36 PM

Having to chase owners who do not pay their community fees is something that no President enjoys having to do, however as it is the owners legal and liable responsibility to pay them and having taken a vote at the Annual General Meeting of the community to take legal action against debtors, there is no choice.

The community annual budget is spread evenly over owners in proportion to their percentage of ownership and when there are owners who do not pay, eventually those that do will have their own fees increased to pay for those that don't.

The annual budget is not a profit making exercise, it is the expectation of the costs that it takes to run and maintain the common services of the community and not only is it not fair that some owners do not pay, it is not right.

Having worked with several companies in the past, it is refreshing to deal with a company "Eurofees" that delivers what it says it will do, " It will find your run away debtors ".

J O'D, President, Hacienda del MarquesII, Almeria, Spain.


43 said:
Tuesday, March 18, 2014 @ 5:47 PM

Thank you for your positive comments regarding our services.




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