Know Your Rights in Spain

Since last 13th June, your siesta shouldn't be disturbed by any commercial call.

The recently reformed Spanish Law for Consumers' Rights Defense states that commercial calls won't be done in certain times.

This is not the only new things this reform brings. The most relevant are the following:

1.- The online stores will provide more information, more clear, and in a type size easy to read (even in mobile and tablet screens).

2.- The prices of goods and services offered in the web or in advertising must be final prices, including detailed expenses, means of payment or finance.

3.- The buyer will be able to desist the purchase 14 days after the order, with no additional costs or penalties.

4.- About the "Online Spam", even if you are client os a web, can refuse receiving online advertising of the services agreed.

5.- Any charge for credit or debit card payment that exceeds the real cost for the seller is forbidden. 

6.- Commercial calls can't be done with hidden phone no..

7.- Contracts done by phone must be confirmed in written.

8.- If there's a minimum term or the contract and the contract is cancelled before, the cancellation penalty will be calculated on a pro rata basis