04 May 2009 2:05 PM:
Hello there yes i have named and shamed my satelite installation company. i think when yo get to a certain stage after giving chance after chance this is the only way forward. It was a company called dream digital based on las kalendas fortuna murcia please find below a copy of the thread i posted on this website.
Hi there all. can anyone tell me if they have heard of Dream digital.sl or have had any work carried out by dream digital.sl. I have had a satellite installaion carried out by this company back in january 2009. It is there internet subscription service in which they provide a very large package of channels inc all sky and setanta sports channels. Firstly once it was it installed i never recieved full service untill approx 3 week later and this was even after paying the full install (945 euro) and subscription fee (340 euro) up front. Any way to cut a long story short since it did come on up to current day i dont think i have had more than 2 full weeks of solid viewing with out this service going off. I also have all the e mails to back this up in which i have had to send to dream digital to complain. Dream digital in there defence state the subscription is provided via another company but for some reason they can not provide this companies details only a msn address. (how bizzare). Well it was established some time back now that my box was also faulty and would be replaced. guess what im still waiting but keep getting fobbed off with a load of lies as it as been like this from day 1. It is now another 3 weeks since i have had service and not once has dream digital had the courtesy to offer a temporary solution allowing me to view the service i have paid for.
Well please be aware of this service as it will cost you more than the 340 euro subscription fee just trying to get hold of dream digital as there customer service department i dont think exists either. I have passed this issue over to my legal team now and they are finding it very hard to locate any legal compay registered in the name of dream digital sl (very strange) also they are struggling to find any legal company in the name of Local Media Telecomunicaciones S.A either. this is the company dream digital state are responsible for my service. The actual service is being questioned as to if it is legal.
Well i have give this (young man) as known on this forum ample opportunity to correct this and still nothing has been done. I feel it is only fair to warn people of this situation so no one else gets ripped off. To make you known dream digital is run by more commonly known as (aarron of fortuna sat). But may i tak this opportunity to inform residents that this installation has no connection to fortuna sat.
This is a genuine case an all e mails can be viewed to back this case up.
Thread:
Problems with electricity
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