Thinking of renting a car? Below are key pointers of what to do and what not to do when renting your next car hire. Follow these tips for a hassle free car rental experience...
1) When booking your car hire always ask if the price is fully inclusive. Are there any additional charges that will be added when you collect the car? For example, additional insurance, fuel charges, etc.
2) Always ask what the insurance excess amount is; this is the amount you have to pay in the event the car is damaged. This can range from €500.00 to €1000.00 depending on which car hire supplier you book with. The supplier will always say the price includes insurance but never actually tell you what the excess amount is.
3) Ask if you have the option to reduce the insurance excess and what the daily cost to do this is. Bear in mind most companies will give you a daily fee but remember they may be quoting you a cost before VAT is added to make the cost sound cheaper.
4) Make sure you fully understand the collection procedure of how to collect the car as some car hire companies that offer car hire at the airport are not always based inside the terminal building. You may have to call a telephone number on arrival or meet in a certain area at the airport.
5) Make sure you know exactly what ID you need to have with you, if you have a UK Drivers Licence you must have the counterpart of your licence as well as the photo card.
6) Always ask how much deposit will be taken when you arrive as this can range between €150 - €1,000. And if you do not have the available funds on your credit card the car hire company will not supply the car to you.
7) When collecting the car, make sure you read the rental agreement/paperwork you are signing and make sure the amount you are signing for is the amount you were quoted. Make sure no additional extras have been added without your consent as once you have signed the agreement you have agreed to the charges.
8) Make sure you have a good walk around the car and any damage you see make sure this is noted on the paperwork. If this is not go back to the supplier and get the damage details added. If the supplier says it's all fine then do not accept this as you can be liable for the charges on return.
9) Make sure before taking the car the fuel is at the agreed level, also make sure you understand what level of fuel should be in the car when you return.
10) When returning the car, make sure you get a staff member to check the car and agree there is no damage so you can leave knowing that no damage charges will be added.
If you follow this advice you should be able to enjoy a stress-free car rental experience.