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El blog de Maria

Your daily Spanish Law reporter. Have it with a cafe con leche. www.costaluzlawyers.es

Legal tip 246. Newest regulations on Consumers Protection II: deceptive and aggressive practices
Tuesday, March 23, 2010 @ 11:22 AM

Acts of deception.

It is considered unfair  as deceptive  any conduct containing any false information or information which, although accurate, due to its content or presentation  can deceive or is likely to mislead recipients, being susceptible to alter their economic behavior

Misleading omissions.
 
It is considered unfair the omission or concealment of information which is necessary for the recipient to adopt or to take a decision of economic meaning with the proper knowledge of the facts. It is also unfair if the information provided is unclear, unintelligible, ambiguous, not offered at the right time, or not given to identify the commercial intent of this practice, when this is not apparent from the context.

Aggressive practices
 
 It is considered unfair that behavior that taking into account their characteristics and circumstances, is likely to diminish significantly, by harassment, coercion, including the use of force, or undue influence, the freedom of choice or conduct of the recipient in relation to a good or service and therefore affects or could affect their economic behavior.
 

Acts of comparison.
 
Public comparing, including comparative advertising, by explicitly or implicitly reference to a competitor is permitted if it meets the following requirements, among other ones:
-    The goods or services compared must have the same purpose
-    The comparison is done in an objective way
-    No goods or services may be presented as imitations or replicas of others that have a protected mark or trade.

Acts of imitation.

1.    Imitation of others´ benefits and business initiatives is free, unless they are covered by exclusive rights recognized by law.
2.  However, the imitation performance of a third party is deemed unfair where appropriate to generate the association by consumers regarding the provision or involves abuse of the reputation or the toil of others.

Part I of this serie of articles here

Maria L. de Castro



Chipiona ( Cádiz)  lighthouse by Eugenio R at Flickr.com



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2 Comments


mo anthony said:
Tuesday, March 30, 2010 @ 11:36 PM

Hi Maria,

Not too sure if the abo e is relevant to what I am asking, howe er my husband is a new president and has inheredited loads of questions such as "what Social Security payments to the community have towards their employees such as gardeners, cleaners and maintenance etc., is it payable in regards to part-time employees and is this covered in any legislation.Your help will be much appreciated. thx


Maria said:
Thursday, April 1, 2010 @ 6:52 AM

Dear Mo Anthony:
Would you mind emailing me to: web@costaluzlawyers.es?

Best regards,

Maria


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