Has anyone solved the mystery of the 1000e fee?

Hello and Happy New Year to All!

We recently received the minutes of the first community meeting held back in October and item 3 mentions the 1000 euro 'mystery charge' - we wondered if anyone has contacted Quara with regard to obtaining a breakdown of exactly what the charge covers?

I have a page in the contract called "CostesAdicionades"

This is for the service of contacting Iberdrola and the water company for the property and for comunity and "other costs"

Also for the "Plus Valia" tax (has to do with the added value of the property from day of contract to completing (i think)

It is a provisional fond and it will be balanced sometime. As far asI know "Agua y luz" is handeling that. I try to find out more.

Thanks Arne - once again, it is you that makes the effort to find things out  - where would we be without you?!!

Talked to "Agua y luz" today. Plus valia taxes are not calculated by Town Hall yet. No timeplan given, but I was promised to be informed when it is ready.

We have just had translated (by a spanish lady living in the UK) the hand-written receipt that we got when we handed over the 1000 euros - it says" We have received (regarding the money, 1000e) for community funds and services for connection of water and electricity" signed on behalf of Villamartin.  I guess that's quite ambiguous, but it does say the money is for 'community funds'.

We are also a bit bemused about the 1000 euros. We asked Quara what it was for and got a very vague answer. The contract does not say however when it should be paid so we will query again. Seems a little excessive for what it is.   

Hi there

As the community has already neeb formed for both Phase 1 & 2 I do not understand why Quara still wants "community fees" money in this 1000 Euros. I would suggest that your lawyer queries why Quara are still asking for this money as they are no longer "running" the community for either Phase of this development so have no costs incurred!!!!!!

Hello All!

We, along with the rest of you, have had notification that Quara want 50euros off everyone for the water to be connected (sounds like turkeys paying for Christmas to me - once we're connected, the bills start to come in!). However, how about asking Quara to take the 50 euros from the 1,000 euros that we all paid them in the first place - what exactly that money covered I'm still not sure!  There were rumours that we would get it back at some point, but does anyone know when exactly (or if) we will get it back?

Most people I have spoken to and Phase 1 President agree that Quara have already had money for this so should not expect anymore.

Also question was raised as to why our administrators are sending us requests for payment on behalf of Quara, why are Quara not sending their own requests for payment!!!!

With regard to the refunds we have friends in Las |Violettas another Quara development and they received some 800 Euros in refund from Quara. We have to arrange an appointment with the same Chistina who is mentioned in the email from OCSI. You will need a copy of the separate receipt given by Quara for the 1000 Euros or whatever the amount was that you paid. The refund did not come quickly but it did come!!!!! Big surprise but a nice surprise after dealing with Quara in other matters.

so reading this do i take it that nobody is paying the water conection charge???????

We think the view is that enough people disagree with not giving Quara anymore money and that any connection "charge" should be taken from money already paid to Quara in addition to the cost of our properties then a deputation will go down to the Quara office with legal representation and tell Quara that they cannot demand more money as they already have more than enough which demanded for "connection" charges for water, electricity etc.. 

Also because Quara have been sitting on the 1000 Euros extra demanded for each property they have sold for some 3 years or so.

If you private message me with your plot number it will be passed onto your Community President so that they have detailks for those who do not wish to fund Quara any further than we have already done!!!!

As i understand it but i could be incorrect that the connection charge is payable not to Quara but to the town hall where if the 50 euros is not paid when the meters are fitted the none paying homes will be cut off, but it is everyones choice to decide whether to take that risk.

It would be easier if OCSI collected the money from our accounts as they already have the direct debits set up and they then pay it on mass but again it is everyone's own choice how to proceed but we will be paying as we cannot take the risk of no water - we suffered that before when the whole site was off in the peak of summer some time ago and it was a nightmare.

I agree about the 1000 euros should be returned but i think that i a fight for another day - that is only my opinion however.

This is a valid point and more information about this has now been found out by our Presidents and others.

We have already emailed Christina at Quara (name and contact details are in the letter sent out by OCSI) and asked when we get the refund from this extra fee we all were asked to pay when we boiught our properties.

We are also going to email her and give our permission for this 50 Euro fee to be paid from that money and see what response we get.

We also understand Quara asked OCSI to send out this letter as Quara's records of the property owners contact details were not up to date.

Will let you know if any more information comes to light. Phase 1 President has a meeting with OCSI & Town Hall on Friday 4 June.

Paid our 50 euro, not going to take the chance of not having water in August!

Same here.