apartment leak

Hi guys, really need some help here.We are living in the U.K and were told today that we have water coming through our ceiling in our groundfloor apartment.The water is coming from the apartment above.Can you advise me.

HI,

Suggest you 'email'  Jose Ramon @ GESFIN PROPERTY MANAGEMENT (sorry I don't have there phone number) : management@gesfinsl.com and give them the flat number above you,hopefully they will have a keyholder contact for that flat, who will then go and see where the water is comming from.

Best of luck.

Gogs

I have contacted the administrator and have had no help whatsoever.The water coming into our apartment is coming from the shower room in the apartment above.( the owner does not live there but rents it out every couple of weeks to different people.Everytime they shower water pours into our kitchen, ensuite and living room.We now have a mould problem and a gaping hole in the ceiling.I cannot get any numbers or e-mail addresses for the owner.This means my apartment will continually suffer damage unless acess can be obtained for upstairs and a plumber looks at the shower.When the apartment is empty upstairs obviously no problem.I just hope that no-one else ever has to put up with this kind of problems, after 10 days in Spain of standing over buckets and telling holiday makers none that speak english that they can not take a shower.The whole fiasco has been a complete nightmare and administrators and presidents are a complete waste of time.

We witnessed a similar problem.

We are in the flat above the President and when we used the shower it leaked into the Presidents flat.

On investigation it was a slight problem with the waste connection fitted loosley which mu Mother was able to fix in seconds. Hope this helps.

Carl

Well it has been almost 2 months since our leak. The owners have contacted us but are very vague and are in the process of getting their insurance company to look at our damage.The hole is still there! does anyone have the e-mail address for gomendio ( aftersales.)also does anyone know of a good plasterer to repair the damaged ceiling and give us a quote.thanks

The contact details are:

Juan Carlos Aix Roca

After Sales Department

Grupo Inmobiliario Gomendio

Panorama Park I - Avda. de las Olas s/n

Portal 11- Bajo D, 03180 Torrevieja - Alicante

Tel.: +34 96 670 77 00

Fax: +34 96 570 88 42

e-mail: aftersales@gomendio.es

www.gomendio.es

Juan Carlos and his after sales team have moved out of Panamora Park and can now be found in the show bungalow just up from Nautalis