I have been using the Aftersales service for approx 12 months ( the time it has taken for my apartment in Alta Entinas to be finished ) and so far apart from the time it takes get updates and information they have been pretty good. I have been dealing with one person who has organised my furtniture install, extra work I required, snagging list and has generally been my ear on the ground so to speak...... is it worth the money yes to someone that does not have the time to do all the extra things required get your apartment ready.
For my apartment in Porto Fino howver becasue the completion date is still approx 12 months away all I have received from them is a couple of updates and photos. They do seem however to be getting better at providing more regular updates and information and I myself will probably continue to use them at least until Porto Fino is finished.
I am due out in Almerimar next week and will be meeting with the rentals team to discuss the terms and what they do for their 10% I will update you all further when I get back.