drains

about 18 months ago some friends of mine stayed in my house on roda  phase one. they were there for a week and whilst there they noticed a bad smell in the down stairs toilet. they did not pay much attention at first , untill it got  much worse . after a couple of days they got up one morning to find raw sewage coming back up in toilet ,baths and the shower.

they reported it to security but to no avail. so they rang a friend of mine living ing spain,  she then went back to security for some assistance, once again they did not help in any way.   so my friend rang for a plumber who came out within the hour.  he had a look at the problem,[ which by then had got so bad the stench was unbearable]  and he said that he could not do anything as the problem was with the drains in the road.  so he had to get a company from murcia to come out with the industrial drain cleaners.

all of the drains leading up to the garages were totally blocked.  he also said that the pipe work was not adiquate for that ammount of houses.  the sewage was even seeping into the garages , which all had to be thoroughly cleened afterwards.

the  bill came to 350 eurs which i had to pay.  so i took the reciepts to marisol and she agreed that payment should be payed by the community and claimed back form  the builders.  she offered the money to me and [ wrongly i now know] i said to deduct it from my next community charge, which we did.

now apparently the president is saying that i was liable for the bill and no one else, as they did not bother to approach the builders about the problem.  they are  saying that i shoul pay the 350 eurs plus interest  which according to them ,it has doubled.

 at the time of this happening i had just buried my husband and i could have done without the hassle, but the drains needed sorting in a hurry  so i payed the money in good faith, even though i can ill afford extra payments

 i am not trying to get out of paying community fees because i have and always will pay my dues, but i think firstly that  this problem  should be looked at , and secondly i should not have to shoulder the cost of the street drains.

on the night that this was going on , my friend said that the lady from the end house near the garages came out and said that it was the same in her house and she had also reported it to security, and got no help.  unfortunatly i don't know that lady, but if she reads this i hope she will get in touch.

i would be gratfull to any comments on this matter.  my house adosados.   regards fluff

Very sorry to hear your problems and I  have to say not very understanding by your president.

I am on phase II and vice president whilst I would like to be informed before payments I would have just appreciate your help and prompt decision to do something. You should be commended for your actions not the greif you are getting.

I hope other people on your community give you some support

I am so sorry to hear of your problem - and I really just can't understand the attitude from your community.

I would suggest a couple of things:

1. Ask Housing/your president, how they have reached the ridulous amount of interest you owe.

2. Contact the Entidad for reimbursement. Road drains should be covered by them. (I have sent you a separate PM on this)

As an insight, Security never want to do anything - they just sit in their huts or patrol in their cars. We had a problem in one of the garages in P12 some time ago at the weekend. The alarms were just going off, the lights were on permanently and the garage door was permanently open. What did security say - not our problem, contact Housing. Housing obviously not available it being the weekend so it just carried on for 24 hours!

Does anyone know who should be contacted in these sort of situations?