Insurance Claims

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14 Jan 2017 5:35 PM by PMOUNTNEY72 Star rating in Lichfield. 219 forum posts Send private message

Does anyone have any ideas who'll be paying out for our store room belongings.  My insurance company have said they will but only if the INSURANCE COMPENSATION CONSORTIUM (Government) don't.  Any ideas?



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Paul Mountney

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14 Jan 2017 6:23 PM by acer Star rating. 1538 forum posts Send private message

You'll find you have to wait and see, but it sounds like someone will cough up.  It used to be that the Spanish government either declared an event (storm, eathquake etc) ro be covered under the  consortium perils, or not.  But now it's become a bit more complex than that.

If I were you I would confirm the fact that they will be paying if the government don't etc, back to the insurers in writing, referring to the conversation, date and the individual you spoke to etc.  Then speak to them every 7 days or so for an update.  It's always good to speak to the same person if you can and regularly drop them a friendly email confirming whatever is agreed.



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15 Jan 2017 8:13 PM by PMOUNTNEY72 Star rating in Lichfield. 219 forum posts Send private message

Acer thanks.

 

Paul



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16 Jan 2017 10:45 AM by hugh_man Star rating in Kent/Roda . 1593 forum posts Send private message

hugh_man´s avatar

Paul

Are you receiving the regular email reports from Resortalia, they contain lots of information including details for insurance claims?




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