Hi all. We're in a villa but our pool was contaminated and all of the electircal bits ruined. I contacted our insurers who eventually referred me to the Consortium and we got a surprisingly quick visit from an inspector and a subsequent request to provide details such as NIE, confirmation of insurance etc. Anyway, to cut a long story short, we've just recd payment that is around 90% of the cost of the repairs so all in all, very happy. Mike