There is one member in EOS who keeps saying how great everything was with Atlas from initial inspection trip to Arca furniture. Good for them ! 
We had endless problems with Atlas on our inspection trip & ended up not buying with them, thankfully, although we had planned to. The couple who took us around were far from conversant with what they were selling &, on a few occasions, we ended up advising them of what they should've been telling us !!! They told such stupid endless "porkies" as they basically bluffed their way through our trip. (OK, no way did we find them remotely pushy but they were far from helpful & we were waving our 3000€ deposit under their noses.) I do think it does have a lot to do with who takes you around but when prospective purchasers, who want basic information, ask questions & it's plainly obvious that if these questions are answered the clients will buy, surely the agents only need to make a call to their counterparts to help them out. In the evenings we were all in the hotel's dining room with agents so there really was no excuse.
As I said we opted not to purchase with Atlas after finding out for ourselves that the property we had chosen was actually on the edge of the builders newest phase &, although Atlas told us our property would be in the centre of this phase, the builder had actually sold off half of this phase to another builder so we didn't know, at that time, what we'd be looking at. We found this gem out & told Atlas we knew. They just said as it concerned us that much, don't buy.
We asked them to tell us as soon as the builder released the next two streets on this phase (he was releasing two streets at a time) so we could proceed with same design house but on that subphase where we knew for a fact we'd be looking at the front of a similar style house but they didn't bother. On our return to the UK we saw a magazine with an advert for the properties about to be built opposite the house Atlas were more than happy for us to buy after their incorrect information. We would've been facing the backs of a long line of three storey properties without any windows too so we are so relieved we opted out.
Regards, Rosemary