While I was in London Telefonica installed a box with an antena on it in our apartment. They also left a disk & on it reads " Telefonica NET TRAC, Terminal ARCE Erricson F251 m, Internet Intelegente, Acceso Gratuito a Internet" I have no idea what all this means.
The phone works but the quality is very bad.
I have tried an computer expert to get me connected to the internet, he has had no luck at all.
Telefonica say my laptop is old, it is a year old. What a lot of rubbish they talk.
I cant understand Telefonica as all I wanted was my phone to be reconnected, not one of these boxes. We had the phone line installed over 3 years ago.
I don't live in a rural area, it is in Los Altos, Orihuela Costa & well built up.
Any answers as what to do?
Wendy x