Dear Brentmoor,
Where possible Riviera Travel try to accommodate all our clients requests, however, certain flight seats are chartered and we are committed to buying these seats. Therefore if we sell a land only package we still have to pay for the flight seats but we are unable to sell these seats onto anyone as a ‘flight only’.
I am sorry to hear that on this occasion Riviera Travel were unable to accommodate your request for a land only tour of Spain. Land only requests are extremely rare, with less than half a dozen being made annually.
I hope that this clarifies the situation for you but if you have any further queries, please let us know.
Yours sincerely,
For and on behalf of
Riviera Travel
Customer Service Department