when you get it to scan for channels you get various options:
FTA ONLY - YES / NO - set to NO will scan for all channels PAY and Free - set to YES will scan for just the free to air chanenls
SCAN CHANNEL: allow you to scan TV, radio, or tv + radio channels.
Network Search - YEs No - Put this onto YES - as this will download a full transponder / frequency list fromt he satellite and make sur the receivers lists of frequencies is uptodate.
Scan Mode - Full, FAst, Blink - leave this on Full.
So if you want the FTA AND PAY channel make sure FTA ONLY is set to NO when you do a scan - as that is why you are only seeing the free channels!
Note that there are one or two channels that this receiver CANNOT use a Sky card on (PICK TV, Irish C4s on frequency 12480) - as Sky put some new code on those channels in a test for anticardsharing. I dare say that if this is deemed successful then that code will be applied to ALL channels. So although it can read a sky card, and give you your Sports and Movie and HD channels, Sky are aware and implimenting things to stop Sky cards being used in NON sky receivers, so in the short term it may be a good receiver, but things will change and it may not work well IF Sky impliment these changes to all channels.