Like Roberto I speak only for our urbanisation Mazarron Country Club and my experience in the last 5 or more years the last 2 of which I have been the President. Mazarron Country Club is a large urbanisation of 800 individual villas large and small.
For the last 5 years 2 previous presidents place their faith in their respective choice of Administrator, of course they were duly approved by the AGM of the time, the latter of those Presidents not only placed her faith in the Administrator but also conceded total responsibility for the operation and finances of the Community , the only person with access to the Community Internet bank account was the Administrator as an example !!.
To say this was a disastrous mistake is a huge understatement and that mistake led the community to the brink of bankruptcy, it left a fractured and fractious community spirit, it left a large part of the urbanisation reliant on generators for electricity, a continual reliance on expensive tankered water supplies every July and August with constant threats to the water supply during the whole year. Community fee debts rose alarmingly out of control at the same time as spending continued unabated whilst the then elected committee steadfastly refused to regain control from an increasingly beligerent and inefficient Administrator, Community accounts both payables and receivables were in a state of complete disarray, with debtsto suppliers past and present of over €175,000 and rising at a rate of €12,000 per month.
The Adminstrator had set up the generated electrcity scheme charging owners for the service and then dropped the scheme without notice leaving electricity supply threatened and several debts behind him. He had taken control from the developer of the water supply removing the approved supplier and installing an out of district company, he received all payments from the owners water bills and constantly left paying the estate water bill to the point we were disconnected, he appointed rubbish collection at twice the price of the previous supplier, the gardeners were berated by him very severely when they offered to reduce the cost of the service to help the growing community debt problems... sadly the incumbent President and her committee appeared powerless to recover the situation.
Finally I gathered together a large team of owners with diverse skills but importantly a desire to rescue the urbanisation from impending disaster. After an AGM at which no one else stood the Administrator insisted that the developers( a heavily community fee indebted developer) NO scribble on the voting paper meant we could not be elected and we would have to apply to a judge in court for the process of election to stand, the existing President who was still in office refused to sack the administrator and so almost 3 months later an EGM was called and we rallied proxy votes from over 500 owners to ensure we had enough votes to overcome the twin majority requirement.... still then the Administrator refused to sign the minutes and enter them into the minutes book which again meant we were unable to assume control.
Finally after almost another 2 months he relented on the promise we would keep him and pay him for 3 months to enable him to handover all the community documentation including the absolutely necessary minutes book, without which we quickly found we could do absolutely nothing.
In March of 2009 the Administrator resigned after signing all community documents to us in the Notary, he was 2 weeks later to deny via an email to all owners that he had resigned and threatened to take us to court for the 9 months balance of his €4200 per month... luckily for him he never followed that threat through.
We employed a name only Administrator for the next 12 monthsat a cost of only €1500 per month to ensure we had a fallback legal advice situation but in March of this year we asked for permission of the AGM to operate without any Administrator, a situation completely allowed under the rules of HPL, we were granted this request and now operate completely without one preferring to rely upon a local solicito,r who assisted us with the difficulties the Adminsitrator caused during the period he obstructed our election to office, for on demand legal services.
Since coming to the Presidency we have reversed our severe, almost bankrupt financial situation to one of a very healthy balance with money available to invest in our very beautiful urbanisation, we have through personal contact, combined with very heavy pressure when required, reduced private owner community fee debt to under 5% from over 30%, we have through our own funds completed the water infrastructure and have had no water shotages through the summer for the first time in the history of MCC, we have managed the connection to Iberdrola of all but 140 home and they will be connected before Xmas, there is now a real sense of community spirit as despair and a desire to leave has been replaced by incredible progress and the start of several groups dedicated to improving evrything from Garden areas to help groups for those in need.
We immediately challenged all suppliers of services to the urbanisation and reduced our spends significantly for the same service from the same suppliers, you can draw you own conclusion to that outcome and have recently reduced costs further whilst improving the services by concentrating our spending with a single multifunctional supplier. All our decisions are taken by majority vote of a board of 7 who meet every Friday evening, we are supported very strongly by almost an army of volunteers who look after various functions such as communitcations, IT, security, accounts, debt collecting, services management and recently engaged the services of an experienced Spanish resident to manage and perform maintenence of the urbanisation, an appointment that has proven a very succesful one.
Today more 2 years after we decided enough was enough and after some very difficult timesand some very long hours that saw us threatened with legal action and more we are very much in control of our own destiny, we are still keen and willing but when our job is finished which is when the urbanisation is totally complete, we recognise we will have to make this happen and are working to that end, we will want someone to manage it on a daily basis and for that we will need to make an appointment... will it be an admistrator?, if I get my way ABSOLUTELY NOT!!! , they have no affinity, no empathy, no interest in the urbanisation... only its ability to generate fundsfor them and for some that also includes by fair means or dubious ones. We now know that our previous administrator left only when it was clear to him that there was no further earnings enhancement opportunities available for him...indeed we were staring at bankruptcy.
If you have enough of the skills required, have people with enough resolve, enough energy and a determination to succeed opertaing without an Administrator is pretty simple but it is also very very rewarding in both a personal sense and in the context of the urbanisation itself. None of the board or the supporting volunteers takes a single cent for their services in fact it is expressly disallowed for any of the total team to carry out any services to the community for payment.
If you would like more information about how to proceed, the potential pitfalls ( there are some) how to handle your switch from administrator to self government don't hesitate to pm me, if you are close enough we would be very happy to meet up for a chat or communicate via email, whatever suits you.
Best regards
Barry Smith
Mazarron Country Club
This message was last edited by Fighter2 on 10/10/2011.
This message was last edited by Fighter2 on 10/10/2011.
This message was last edited by Fighter2 on 10/10/2011.