F.A.O.JUSTIN
The Comments |
hi justin,
can you tell me why I had 1 enquiry on my property
yesterday but when I looked today it says there are
no enquiries.
I am puzzled.
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Hi
The reason is that we review all enquiries manually and remove any that appear to be Spam/Scam.
There was an enquirer yesterday that submitted numerous enquiries who was obviously a Scammer and was subsequently removed.
In your enquiries list there is a column called "Status" which will say either Sent or Unsent next to each enquiry. If Unsent is shown then it means we haven't sent you an e-mail confirming that an enquiry has been received for the property because it is pending review. Once we review/accept the enquiry an e-mail is sent to you and this Status changed to Sent.
Maybe we should change the system to not show the enquiry until it has been reviewed/Sent since this does appear to cause confusion. :-s
Kind regards
The EOS Team
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Schools in Spain Guide | The Expat Files | Learn Spanish | Earn a living in Spain
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Hi E.O.S. team,
thank you for your reply
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