PLease Help, Translator in Barcelona, need help with Endesa Electric Bill & Online Account.

Hi EoS,

I need someone to help me with this problem, ie a translator based in central Barcelona near Endesa Elecrics Office.

Like many I am having a problem with the Endesa Billing System, I have owned the above apartment since 2007 and never had a bill sent to my home address, this even after visits with translators to there HQ in Fuerteventura in Puerto Rosario.

A fairly simple request you would think??? please can I have bills to my home address in the UK and sent to my email??? dead easy, not in Spain or with Endesa.

1. How do I start the process with your selves?

2. Do I need a Buliten if I am a Landlord, I have not been asked to provide one by my agent.

3. The bills are in my name, will my Solicitor of been provided with a Buliten to get the bills in my name?

4. I have tried to open an online account with Endesa, but I hit the go button and after it finally accepts everything on the form it say's you cant have 2 accounts in the same name, I dont have 2 accounts, is this something you can assist with??
 

With thank's, Dave Plummer.

Hi we have got a friend near Barcelona who might be able to help. She is about an hour and a half outside of Barcelona but this sounds like it could be something she could sort over the phone or internet. She is very good and this is the sort of thing she sorts out for people

Have sent a PM with her numbers