I got an expensive hi gloss kitchen installed about 4 and a half years ago. Unfortunately the panels have all started to chip and split, (not through hard use).
The installer came to inspect and said it was a problem with this type of unit and that manufacturer has gone bust.
All they could do to help was offer free labour if we bought all the unit fronts and doors to replace the faulty ones.
This seems a little unfair as they originally installed the units and agree that they are faulty.
They say "The manufacturer of your kitchen went into liquidation some years ago
and replacement materials are no longer available.
There is no legal liability on their part.
Having said all of the above, I would like to think that we can work
together to find an amicable solution.
All of the coloured material i.e. doors, drawer fronts, side panels,
will need to be replaced at your cost, labour would be free"
Feel a bit cheated in that an expensive kitched only lasted 4 years
Is this normal practice in Spain? Can anyone offer some good advice???
body p