AENA Spanish Airport Authority explains rules on Duty Free bags
Sunday, May 13, 2012 @ 2:05 PM
It seems some airlines, not named by AENA, have been treating passengers differently.
Spanish Airports Authority, AENA has said that low cost airlines cannot charge for carrying the bags of duty free shopping.
Without naming any airline in particular they say that discrimination is only justified for the safety of the aircraft.
The AENA statement said ‘To all air companies without exception, we remind you that current legislation ‘allows passengers to embark on the aircraft carrying the products purchased in the airport shops and correctly packed’ and that their transportation as hand baggage ‘must be carried without charge’.
AENA also notes that article 97 of the Air Navigation Law says ‘Airlines are obliged to transport, with the passenger, and included in the ticket price, the luggage within the weight limits, independent of the number of packages and volume, fixed in the regulations’.
Another regulation says ‘The airline is obliged to carry, and for free in the cabin as hand baggage, the objects and packages which the traveller carries with him, including the articles acquired in the shops of the airport’. It continues that only objects which represent a security risk linked to size or weight can be rejected.
AENA Airports recommend that passengers ‘who see their right to embark limited’ for carrying duty free items, to make a corresponding complaint. Any inspection is the responsibility of the AESA, The State Air Security Agency.
Ryanair has a 10 kilo limit for hand baggage along with regulations on size and the bag must include the articles purchased in the Duty Free. The airline charges 50 € if that is not so.
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I know for a fact that at Alicante airport both Ryanair AND Easyjet INSIST you only have ONE piece of hand luggage as we saw Ryanair getting into an argument with some who were carrying goods they'd just bought in the "Duty Free" & we were getting onto an Easyjet flight & were all told we had to put any extra bags inside one bag. It caused chaos as many had bought from the "Duty Free" shop.