Airport software failure may affect Spanish flights
Thursday, September 28, 2017 @ 6:13 PM
AIRPORT chaos caused by a mass software failure is not thought to have affected any terminals in Spain, but may lead to delays and cancellations of flights due to arrive or land at several others worldwide.
London Heathrow, London Gatwick, Paris-Charles de Gaulle and Washington-Reagan (USA) have reported 'enormous queues' for several hours due to the booking and check-in programme – known as 'Altea', but with no connection to the Costa Blanca town of the same name – run by technology firm Amadeus having gone down.
Spokespersons from Gatwick and Heathrow say the service is 'gradually being restored', but the knock-on effect of queues building up since early this morning (Thursday) means delays may continue for some time.
Some of the worst-affected flights are those run by Air France, Southwest Air, Qantas, Qatar Airways and British Airways – the latter owned by the IAG group holding company, which Spanish national carrier Iberia belongs to – meaning a few flights heading for Spain may be delayed.
Messages on social media by passengers worldwide warned fellow travellers to get to their airports several hours earlier than planned to avoid missing their flights due to the check-in queues.
Read more at thinkSPAIN.com