Snagging Work Completed - Jardin 12

By coincidence, after my earlier posting about snagging works, I checked my  e-mail and have today received notification from PW Property Delivery Department that the snagging has been completed.  Apparently we now have to arrange a second visit to check everything has been completed to our satisfaction and the property will be cleaned before that visit, provided they have sufficient notice.  We only have three months from the date of the first snagging appointment (which was 2nd June) in which to go back and check everything has been done, otherwise PW will consider their "file to be closed".  As we are going to Spain on 16th August, I am hoping to arrange an appointment for that week which will be within the time allowed by PW.

I have copied the document attached to the PW e-mail for info as it explains how the snagging process works:-

Dear customer,

From the Property Delivery Department, we would like to confirm you that the works for rectifying the items you detected in the snagging visit have been finished. In the same way, one of our visitors has checked all the items and confirms that they have been put correctly right.

Please, contact us for arranging a new visit as soon as you know when you are back to the Resort, so that you can check all the works carried out in your property for putting right the items on the snagging list. In this new visit, in case you do not have them with you, the visitor will give you the key we kept for doing the snagging works and a bag with information and guarantees about the standard electrical goods and air conditioning in your property.

Please, note that if you cannot attend this visit, we would like to remind you about the 3 month deadline we have for considering your file is finished on the part of the Property Delivery Department; this 3 months are to be counted from the date of the 1^{st visit.}

In case you cannot attend, you can authorise someone else to do the checking on your behalf. In such a case, please, let us know and we will provide you with the Authorisation Model we require you to fill in and send us a copy for someone else to act on your behalf.

Please, note that the property will be cleaned for the 2nd visit. Please, note the following,

 

1. • If the 2nd visit is not confirmed, or is confirmed too late, the cleaning will not take place.

 

 

2. • If the 2nd visit is confirmed but you cannot attend, the property will be considered clean and no new cleaning will be coordinated.

 

 

3. • The confirmation for this new visit has to be done 4 working days before the visit itself, so that the cleaning works can be coordinated.

 

Thank you very much for your attention.

Yours faithfully,

Properties Delivery Department

Polaris World Property Management

Parque Empresarial Polaris World

Autovía Murcia – San Javier, Km. 18

30591 Balsicas – Murcia (Spain)