Customer services number

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14 Oct 2008 12:00 AM by JHMurcia Star rating. 753 forum posts Send private message

Has anyone got the customer services number?

It may have been a Bank Holiday yesterday in Murcia- but we couldnt get a reply.

But if anyone has a reliable customer services number we'd be grateful. Jan

_______________________

Jan & Mike



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14 Oct 2008 7:41 AM by Carlisle Family Star rating in Cumbria - Jardine 4. 208 forum posts Send private message

This fellas work in Balsicas. excluding his extension may get you to the switchboard/reception



Jørgen Díez

Dpto. Gestión de Entrega

Gestión de Escrituras

Parque Empresarial Polaris World
Autovía Murcia - San
Javier, Km 18
30591 Balsicas - Murcia (Spain)

jorgen.diez@polarisworld.com

Tel. +(34) 968 030 380 ext. 444

Fax.+(34) 968 012 645



_______________________
Graham, Michelle, Reece & Bethany Jardine 4      


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14 Oct 2008 8:29 AM by michaelhardy Star rating in Bishop Auckland & Ja.... 597 forum posts Send private message

michaelhardy´s avatar
Hi Jan

Spanish national day on Sunday so yesterday was a bank holiday.

The number they always phone me back on is 0034 968 012 090 whenever i've asked questions via email.

_______________________




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14 Oct 2008 8:49 AM by Kev1 Star rating in Condado De Alhama. 826 forum posts Send private message

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For info...
My solicitors have been closed Monday and Tuesday this week for 'public holidays' so if you have trouble getting hold of someone this could be the answer...


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14 Oct 2008 9:42 AM by scapa Star rating in Beds, England & Jard.... 880 forum posts Send private message

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Hi Jan 
I use the same number as Mike.  They always email me back!  Good luck

Almudena Boj

Atención al Cliente / Customer Service

 

Parque Empresarial Polaris World

Autovía Murcia-San Javier Km18

30591 Balsicas- Murcia (Spain)

 

ext.: 527

Tel. +(34) 968 012090

Fax. +(34) 968 011 368

www.polarisworld.com

 




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14 Oct 2008 8:04 PM by JHMurcia Star rating. 753 forum posts Send private message

Thanks everyone.

We've been wondering why we hadnt heard about the second snagging being done last week and it now appears that our key hadnt been left at the site office. Although we have only heard that today. This morning I wanted to contact PW to arrange for the water to stay on for Carol when she goes along to clean believing that the 2nd snag had been done last week and therefore the water might have been turned off.

Apart from the delay in the snagging it also meant that Carol had gone up for the key and it wasnt there! Could also have affected any deliveries we arrange.

Fortunately I did get through to PW and they kept me on hold whilst they rang the site office and had it confirmed the key was there this afternoon.  None of this is easy to sort in work- I keep asking to make a private call to Spain and to be charged for it- then forgetting to tell reception that I've finished the call!!! At this rate the phones calls will cost more than the apartment.

But fingers crossed we are sorted now and just looking forward to being there on the 24th.

_______________________

Jan & Mike



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