Hi,
Our heating boiler and airconditioning units in the lounge + 2 beds (additionally purchased from PW) are nearly a year old now. I have enquired to PW callcentre about purchasing the 3 year maintenance scheme for the boiler and Full preventative servicing for all the aircon units as described on page 16 of the PW services handbook.
To my amazement . They advised that these schemes are no longer available and the only offer they do is the packaged silver,gold and Platinum property mangement deals which is not what we want. The did say that ROCA did offer a maintenance deal for the boiler, but PW could offer no help for maintenance of the aircon units (which we purchased thru them) which is a disgrace.
Has anyone encountered a similar problem or know of any local companies that can offer a maintenance scheme eg includes annual service, parts and labour for faults) on the said units.for boiler and aircon.?? ... Maggie21, any ideas ???
regards
Graham & Gill