Hi Jane & John - welcome to the forum and to Playa Golf.
There are many of us who were sold properties by Smart Investors and Instant Access who have found that they were lied to about all the financial issues. However, I now live here permanently and love it and I would be delighted to check out your property for you. Rather than putting personal details on the open forum, just follow my link below and contact me through my office details.
There are many apartment 13s on the development so you will need to let me know the R number (ie Playa Golf II R9) and I will then be able to locate your apartment.
As for Bridge Holmes, our committee has had lots of complaints about them and the agents they were using out here. There are a few reputable companies who will look after your property here if you still need a management or keyholding service.
Regards